Shipping & Tracking
Shipping
We offer Free Shipping on orders about 459/- for pre paid orders.
Order Delivery:
If you receive a damaged parcel, please DO NOT accept it and inform us at care@detraonline.in or WhatsApp us on +91 7434088885.
We make sure that all the parcels are perfectly packed and wrapped with security tapes when they are dispatched from our order-processing unit. detrastore.com will not be responsible for lost items if you accept a damaged parcel.
Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 24 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination. Estimated Delivery Time: Metros: 1 to 4 days, Rest of India: 3 to 5 days
Tracking
- You should receive an email and SMS within 1 to 2 business days that your order has been shipped.
- Please click on the tracking number provided in the shipping confirmation email and SMS to track your orders.
Orders Changes & Cancellations
If you need to make a change to your order (clothing size, shipping address, etc) or cancel your order, the request must be sent via email to care@detraonline.in within 3 HOURS of placing your order.